Our delivery option:

• Door-to-door courier delivery with our national partner, The Courier Guy

COURIER DELIVERY RATES*

*Please remember: our couriers can only deliver to street addresses and they do not deliver to embassies, malls and chain stores, plots, farms, mines and to some outlying towns and townships. If our couriers can’t deliver to your address we’ll contact you to make alternative arrangements. There are no deliveries on weekends or public holidays. 

One of our courier partners will deliver to your physical address, Monday to Friday, 8am to 5pm. If you are at a business address during working hours then please register these details for your courier delivery unless someone is at home to sign for your parcel.

If you live in a main city centre then approximate courier shipping time is 2-4 working days, nationwide. If you live in an outlying area delivery may take up to 7 working days. The shipping time of heavy goods, bulk purchases and to regional areas is generally 3-5 working days.

Please do not hesitate to contact us if you would like to try and get a more precise estimate of delivery date.

Please note: Orders for collection still need to be placed and paid for using our online storefront (secure checkout). Once your order payment is received we will begin packing your order for collection. You’ll receive an automated email/SMS the moment your order is ready for collection.

DELIVERY DELAYS

Unforeseen circumstances like adverse weather, load shedding, hijacking, strikes, pandemics or supplier issues could prolong the delivery time. It’s rare, but it can happen. Late delivery is not grounds for refund or cancellation of already shipped orders but if you are in any way concerned about the current location of your parcel and ETA of delivery, please contact us with your order details so that we can follow up for you. We’re here to help.